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Free technical support is available for all VoiceWare standalone products and services by calling 888-333-7808 and choosing option 4. Support staff for free technical are available 9-5 Monday through Friday eastern U.S. time. If you don't reach a live rep when you call, please leave a message. We make every effort to respond to free support calls with one business day. For enterprise customers, Annual Support Plans provide 24x7x365 support staff via a separate, dedicated support line that you receive when your Support Plan begins.